Cookies Policy | Hollywood Aus Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device. They help a website recognise a device, remember information about a visit and support certain functions. Other technologies, including pixels, tags, software development kits, local storage and similar tracking tools, can perform functions that are similar to cookies. In this policy, we use the term cookies to refer to all of these technologies unless we state otherwise.

Cookies may be set by Hollywood Aus Casino or by another service provider that performs services for the website. Some cookies operate only while your browser is open and are deleted when the browsing session ends. Others remain on your device for a longer period or until you delete them. The period for which a cookie remains active can vary according to its purpose and your browser settings.

Cookies do not usually contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be associated with information about your device, account, browsing activity or use of our services. Where this occurs, the information may be handled as personal information in accordance with our Privacy Policy and applicable requirements.

Why cookies are used

To keep the website secure and help detect unusual, unauthorised or potentially harmful activity.
To provide features that are necessary for the website or account functions to work correctly.
To remember preferences, settings and information entered during a visit.
To understand how visitors use the website, including which pages are viewed and whether pages or features are working as intended.
To improve the design, content, performance and reliability of the website.
To support relevant communications, marketing or advertising where these activities are used and permitted.
To help us identify technical issues, prevent misuse and maintain a consistent service across different devices.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and accessibility of the website. They may be used to manage sessions, remember security choices, maintain required settings, direct traffic safely or provide a requested service. The website may not function properly if these cookies are disabled. For this reason, they may operate without separate consent where applicable, although you can usually restrict them through your browser. Restricting necessary cookies may prevent access to some pages or functions.

Preference and functionality cookies

Preference cookies help the website remember choices you make, such as language, display or other settings. Functionality cookies may support enhanced features and make the website more convenient to use. If you remove or reject these cookies, some preferences may not be remembered and certain features may need to be selected again.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may collect information such as the pages visited, the time spent on a page, the links used, the device or browser type and general location information derived from an internet connection. This information is generally used in aggregated or pseudonymised form to measure performance, identify errors and improve the website. Analytics information is not intended to be used to determine whether a person should gamble or to replace any required account or identity checks.

Advertising and marketing cookies

Where advertising or marketing tools are used, these cookies may help measure campaigns, limit repeated advertisements, understand interactions with communications or present content that is more relevant to a visitor. They may be placed by us or by selected third-party providers acting on our behalf. Marketing cookies are not required for the basic operation of the website and may be subject to your consent or other applicable controls.

Third-party cookies

Some pages or features may include content, tools or services supplied by third parties. These providers may use their own cookies or similar technologies, subject to their own privacy and cookie policies. Third-party services can change over time, and the exact cookies used may depend on the page you visit, the features available and the choices you make. We encourage you to review the relevant third party's information before allowing optional technologies.

Your cookie choices

When available, the website may provide a cookie banner, preference centre or similar tool that allows you to accept, reject or manage optional categories of cookies. Your choices may be stored using a necessary cookie so that the website can remember them. If you use a different browser, device or browser profile, you may need to set your preferences again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from specific websites, block third-party cookies or receive a warning before a cookie is stored. The method differs between browsers and devices, so you should consult the relevant browser or device instructions.

Deleting cookies may sign you out of services, remove saved preferences or require information to be entered again.
Blocking all cookies may affect security, website navigation and access to account or gaming features.
Disabling analytics or marketing cookies does not necessarily stop all advertising; it may only make advertising less tailored.
Browser-based controls may apply only to the browser or device on which they are used.
Some technologies cannot be controlled in exactly the same way as ordinary browser cookies, so additional preference tools may be required.

If the website provides a preference tool, it is generally the best way to manage optional technologies used on the website. Your choices do not normally affect information that was collected lawfully before your preferences were changed, although we will handle that information in line with our Privacy Policy and applicable requirements.

Do Not Track and similar signals

Some browsers and devices offer Do Not Track or similar privacy signals. Because there is no single industry approach for interpreting these signals in every situation, the website may not respond to every signal in the same way. We will continue to review available technical and regulatory standards and may update our approach when appropriate.

How cookie information is handled

Information collected through cookies may be used for the purposes described in this policy, including operating the website, maintaining security, understanding usage, improving services and supporting permitted communications. Access to this information may be limited to people and service providers who need it for legitimate business or operational purposes. Service providers may include hosting, security, analytics, technology, customer support and marketing providers, depending on the services used.

We take reasonable steps to protect information handled through the website. However, no online service, electronic transmission or storage system can be guaranteed to be completely secure. You should use a secure device and connection, keep your account information confidential and log out when using a shared device.

Cookie information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, prevent fraud, meet security needs or comply with applicable obligations. Retention periods can vary depending on the type of information and the service involved.

The website is intended for adults who are legally permitted to use online gambling services in their location. We do not knowingly seek to collect information from children. If you believe that a child has provided personal information through the website, please use the available website contact channel so that the matter can be reviewed.

Cookies and responsible gambling

Cookies are used for technical, security, performance and communication purposes. They are not a substitute for responsible gambling controls, account checks or other safeguards. If gambling is affecting you or someone close to you, stop and seek support through a suitable Australian gambling support service or the responsible gambling information made available on the website.

Changes and further information

We may update this Cookies Policy when our website, technology, service providers, business practices or legal obligations change. The updated version will be made available on this page, with a revised date or other notice where appropriate. Changes will apply from the time they are published unless a different commencement date is stated.

The types of cookies used may also change as website features are added, removed or modified. A cookie preference tool, where available, may show more current information about the categories or providers in use. Because technical tools can change, this policy is intended to explain the main purposes and controls in clear, general terms rather than provide an exhaustive list of every cookie.

For information about how personal information is collected, used, disclosed, stored and managed, please read the Hollywood Aus Casino Privacy Policy. If you have a question about this Cookies Policy or wish to raise a privacy concern, please use the contact or support channel made available through the website. We will review requests in accordance with our policies and applicable requirements.