Contact Hollywood Aus Casino

How to get in touch

To get in touch by email, write to support@hollywoodauscasino.click. Please use the email address linked to your account where possible, so your enquiry can be reviewed more efficiently. Support may need to confirm account information before discussing private or security-related matters.

You can contact the support team about typical questions or problems, including:

• Account access, profile details and verification questions
• Deposit, withdrawal and payment-related enquiries
• Questions about bonus terms or promotional conditions
• Technical problems, website errors or difficulty using an account feature
• Responsible gambling requests, including questions about taking a break or closing an account

What to include in your message

For faster assistance, include your account email or username, a short description of the issue, and any relevant dates or transaction references. Add screenshots if relevant, particularly when reporting an error or technical problem. Do not send your password, payment PIN or other confidential security details in an email.

Reply times

Enquiries are usually answered within 24 hours, although response times can vary depending on the subject and the information required. If you have not received a response, check that the email address was entered correctly and review your junk or spam folder.